How to block the Chrome Software Reporter Tool (software_reporter_tool.exe)

What is Software reporter tool?

Software Reporter Tool is a Google Chrome standalone process that monitors your Chrome install and reports if any add-ons are interfering with the normal functioning of the browser. The tool isn’t connected to the web but mainly used by the browser to recognize programs that may conflict with it.

Software reporter tool high CPU

Although this tool runs once in a while, it can make the system slow by taking 100% processor usage and also taking high power usage. If the utility is running for 20 minutes, it will make your system very slow and unresponsive.

Although it’s not a huge ask to wait for a few minutes to complete its processing, sometimes it becomes annoying. So here are some ways to disable or remove the software reporter tool completely.

1- Disable the Google Chrome Software Reporter Tool using file permissions

The first method is to remove read/write permissions to the tool so that it can run. Here are the steps:

  1. Go to %localappdata%\google\chrome\User Data\SwReporter\39.195.200.3\
  2. Right-click software_reporter_tool.exe and select Properties
  3. Under the Security tab, click the Edit button and remove all groups and users from the list.
  4.  
  5. Remove permissions from software reporter tool exe

If you can’t remove the permissions, just select Deny in the permissions list for all users. This will make sure the tool is not allowed to run automatically.

2- Remove the Chrome Software Reporter Tool by deleting software_reporter_tool.exe

Another way of getting rid of this tool taking your CPU and power usage to crazy levels is to delete the executable itself. It will not hinder any operations of Google Chrome and the browser will keep on running fine. There will be no loss of data of any kind.

But this is a temporary method as the executable will reappear when Chrome is updated to the next version.

3- Disable the Software Reporter Tool by deleting its contents

  1. Open Notepad and click the Open menu.
  2. Navigate to the following path: 
  3. %localappdata%\google\chrome\User Data\SwReporter\39.195.200.3\
  4. Select All files from the open menu as shown in the screenshot
  5. Select software_reporter_tool.exe from the list and click Open.
  6. Select All (Ctrl + A) and delete the contents of the file. 
  7. Save the file.
  8. This will make sure the software reporter will not run again on your computer.
  9. Open software_reporter_tool.exe in notepad

I, personally, will prefer to use the first method as it is permanent and will not hinder any system operations. You can revert the changes when you want to. Otherwise, just run Chrome update again and it will re-download and install the software reporter tool.

Chrome cleanup tool

The Chrome Cleanup tool will periodically check for suspicious programs on its own, letting you know whenever something untoward is discovered and offer the option to remove it. You can manually check for these problem programs as well by taking the following steps:

  1. Open Chrome and select the three dots in the top-right corner, then select Settings.
  2. Scroll to the bottom of the page and select Advanced.
  3. Scroll down further to the Reset and clean up section and select Clean up computer.
  4. Select Find.
  5. You should see a Checking for harmful software message. This process can take several minutes to complete, so be patient. If any suspicious programs are found, you will then be given the option to remove them. Chrome will also disable any harmful extensions.

How to Use the Chrome Cleanup Tool on Mac

Chrome for macOS does not offer the Cleanup tool feature, but you can still remove unwanted programs from your Mac manually. Use caution here, as you do not want to accidentally remove any reputable applications that you might need later on. You may also want to disable extensions, either one at a time or all in one fell swoop, to see if one or more of these third-party add-ons could be the cause of your issues.

How to Reset Your Chrome Browser Settings

If removing unwanted programs didn’t solve your problems, you may want to reset your browser’s settings back to their default state:

  1. Open Chrome and select the three dots in the top-right corner, then select Settings.
  2. Scroll to the bottom of the page and select Advanced.
  3. Scroll down further to the Reset and clean up section and select Reset settings to their original defaults.
  4. Select Reset settings to restore your Chrome settings to their default values.

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