The DNS_PROBE_FINISHED_NXDOMAIN problem was started due to the incompatibility of IP addresses with computer DNS. To be more technical, DNS converts all messages from a domain into a form of IP address. The real problem arises when someone enters a URL in their browser; it’s up to DNS to find a server with the appropriate server IP address.
What Is the DNS_PROBE_FINISHED_NXDOMAIN Error?
DNS is the abbreviation for Domain Name System. Every website has an IP (Internet Protocol) address. With the invention of the World Wide Web, users can now use website domain names instead of IP addresses. For example, if you want to visit www.example.com, you type that domain name into your browser search bar, and it takes you there. However, the IP address for that website is 18.104.22.168. To find the website, the browser uses a DNS to match the domain name to the IP address. The IP address is what the browser needs to know to show you the page. So, when you type a WWW domain name into the browser, it looks up the corresponding IP address using a DNS and then it can take you there. Sometimes, this lookup process fails, and that is when you see the error message.
How to Fix DNS_PROBE_FINISHED_NXDOMAIN
1. Try using incognito mode and see if the issue occurs. If incognito mode helps, one of your extensions could be the root cause of the problem. Disable Chrome extensions one by one by visiting chrome://extensions and uncheck Enabled for each extension.
2. Try clearing cache and cookies.
Method 1. Flush the DNS and configure DNS server addresses
- The first thing you want to do is to open the Run prompt. To do it, you should click on the Windows Start menu, search for Command Prompt, and then right-click the matching result.
- Here, choose Run as Administrator option. Click Yes to confirm your choice.
- Now, type in the given command: ipconfig/flushdns and click Enter.
- Open Run prompt by pressing down Windows and R keys at the same time again.
- Type into the Run prompt: ncpa.cpl and hit OK. This command launches the Network Connections panel. Here, find the network adapter that is active right now and right-clicks on it. Choose the Properties option.
- In the Networking panel, find Internet Protocol Version 4 (TCP/IPv4), click on it and click the Properties button.
- Now, check the Use the following DNS server addresses option and then enter the following numbers:
- Preferred DNS server: 22.214.171.124
- Alternate DNS server: 126.96.36.199.
- Click OK and close the remaining windows.
Video tutorial explaining how to fix this error on Windows 10/8/7 is provided below.
Method 2. Restart DNS services
There are two methods to restart DNS services on Windows to fix DNS PROBE FINISHED error. You can do it via Services panel, or via Command Prompt.
- Open Run prompt by pressing Windows key + R and type services.msc, press Enter.
- Now, find DNS Client, right-click on it and choose Restart. If it is greyed out, use Command Prompt method, which is described further.
- Use Windows search to find cmd and right-click on it to choose Run as Administrator. In the UAC window, click Yes. Now, type two commands into the Command Prompt, pressing Enter after each one:
- net stop dnscache
- net start dnscache
Note. The described method may not work depending on the version of Windows you are using. If so, we suggest trying other methods.
Method 3. Check the URL you have entered
Now, this may sound ridiculous, but in many cases, the wrong URL is the cause of DNS_PROBE_FINISHED_NXDOMAIN. For example, if you enter the wrong number of www’s before the domain name, you might run into the issue, no matter if it is a WordPress website or not.
For example, if you have entered ww.bbc.com instead of www.bbc.com, you will run into DNS_PROBE_FINISHED_NXDOMAIN error.
Method 4. Reset hosts file
In case the methods provided above didn’t help to fix DNS PROBE FINISHED NXDOMAIN error, we suggest searching for the problem in Windows HOSTS file. If you have done some configurations to the HOSTS file on Windows, it might be a good idea to reset it. Please follow these detailed instructions by Microsoft on how to reset the HOSTS file on Windows 7, 8, 10.
Fix DNS PROBE FINISHED NXDOMAIN error in Mac
The described problem doesn’t only bother Windows users. Mac users encounter this error too, especially those who like to use Google Chrome instead of Safari. The following guide explains how to solve DNS_PROBE_FINISHED_NXDOMAIN in Mac.
- Open System Preferences, then go to Network panel. Here, click on the small lock icon on the left bottom corner. Enter the Administrator’s username and password and click Unlock.
- Click Advanced… and then go to DNS tab. Then click on the + button next to – and then you will see highlighted zeros below DNS Servers box. Click the highlighted set of digits and delete them. Type in 188.8.131.52, hit + again and then type 184.108.40.206, then click OK.
Geek’s Advice has also prepared a video on how to fix DNS_PROBE_FINISHED_NXDOMAIN on Mac. The video tutorial is short and easy-to-follow, so just watch and follow the easy steps to solve the problem instantly.
Fix DNS PROBE FINISHED NXDOMAIN in Android
- Android users should go to Settings > Wi-Fi > find the current network > Modify network and then select Show advanced options.
- Here, find IP settings and set its value to Static.
- This is an optional step, but you can also change DNS settings to 220.127.116.11 and the second DNS option to 18.104.22.168.
That is it! If you managed to solve Error code: DNS_PROBE_FINISHED_NXDOMAIN issue on Windows/Mac/Android OS in a different way, do not forget to share your knowledge with others in the comments section below.